Royal Jordanian does offer refunds, but whether you can get one depends on the type of ticket you purchased and the reason for the refund request. If you bought a refundable ticket, you are generally entitled to a full or partial refund if you decide to cancel your flight. However, many discounted or promotional tickets are non-refundable, meaning you might only get back certain taxes or fees, but not the full ticket price. If you cancel your flight voluntarily, and your ticket is unused, you can request a refund within one year from the date the ticket was issued. The refund will typically be minus any cancellation fees that may apply based on the fare conditions. If you have already used part of your ticket, such as a one-way segment of a round trip, the refund will cover only the unused portion of your trip after deducting any applicable fees. In cases where Royal Jordanian cancels your flight or makes a significant schedule change, you are usually entitled to a full refund for the unused tickets or the portion of the trip affected by the change. The airline may also offer you the option to rebook on another flight or provide compensation depending on the situation. Refunds may also be considered in special circumstances such as serious illness, death of the passenger or an immediate family member, or unexpected military orders that prevent travel. To request a refund, you need to contact the point of purchase. If you booked directly through Royal Jordanian’s website or call center, you can contact their customer service team by phone or email to start the refund process. If you purchased your ticket from an authorized travel agent or sales office, you usually have to go through them for refund requests. It is important to provide all necessary documents, including your ticket number, booking reference, and proof of reason for cancellation if applicable, such as medical certificates. Refunds are generally processed within a few days but can take longer depending on your payment method and bank processing times. If you paid by credit card, it might take several weeks for the refund to appear on your statement. When buying tickets, always check the fare rules and refund policy so you understand what kind of refund you might be eligible for. Non-refundable tickets often offer lower prices but less flexibility, while refundable tickets are more expensive but give you more options if your plans change. Sometimes, if a refund is not possible, Royal Jordanian may offer travel vouchers or credits for future use instead. It is advisable to act quickly when requesting a refund, as there are usually time limits on how long after ticket issuance or scheduled travel date you can claim money back. Knowing your rights and understanding the terms and conditions before booking can save you money and avoid frustration if you need to change or cancel your trip. In summary, Royal Jordanian’s refund policy allows refunds mainly for refundable tickets, involuntary cancellations, and special cases. Always contact the airline or your travel agent as soon as possible to start the refund process and be prepared with all relevant information to ensure a smooth experience.