Lufthansa's cancellation policy varies depending on the type of ticket you purchased, the fare conditions, and the timing of your cancellation. Generally, if you cancel a flight within 24 hours of booking, you may be eligible for a full refund, provided the flight is at least seven days away. This is in line with the U.S. Department of Transportation's 24-hour cancellation rule. However, this policy may not apply to all ticket types or countries, so it's important to check the specific terms of your booking.
For tickets purchased directly from Lufthansa, the airline offers a 24-hour grace period during which you can cancel your booking without penalty. This applies to both refundable and non-refundable fares. After this period, the refund eligibility depends on the fare rules associated with your ticket.
Refundable tickets typically allow for cancellations with a full refund, though some may still charge a service fee. Non-refundable tickets, on the other hand, usually do not offer refunds if canceled. However, you may be able to apply the value of the ticket toward a future flight, minus any applicable change fees.
In the event that Lufthansa cancels your flight or significantly changes its schedule, you are generally entitled to a full refund, regardless of the fare type. Additionally, if you experience a significant delay or are denied boarding due to overbooking, you may be eligible for compensation under European Union regulations.
To cancel your flight, you can log into your Lufthansa account on their website or mobile app, navigate to the "My Bookings" section, and follow the prompts to cancel your reservation. If you encounter any issues or need assistance, you can contact Lufthansa's customer service for support.
It's important to note that cancellation policies can vary based on the country of purchase, the specific fare class, and any travel restrictions in place. Therefore, it's advisable to review the terms and conditions provided at the time of booking and consult Lufthansa's official website or customer service for the most accurate and up-to-date information.